FAQ
Can I buy a gift card online?
Yes! Head to this link.
Do I have to order ahead of time?
You can order online or walk up to order at our counter located inside Transfer Co. Food Halll.
Can I schedule a pick-up for later?
We do not offer pre-ordering for our bagels or coffee.
Y’all are always sold out! What time do I need to get there to make sure I get bagels?
On the weekdays, come any time we are open! 7am-2pm. On rare occasions, we will sell out on a weekday before 2pm. On the weekends, it is common for us to sell out around 1pm. Our bagels go through a long, cold ferment, and unfortunately, our walk-in is only so big. If you are worried, check our online store before coming — it is always up to date!
Something is wrong with my order; how can I fix it?
We’re so sorry to hear that! Our shop prides itself on consistency, and we greatly appreciate constructive feedback that can help us see our mistakes. Reach out to us at orders@benchwarmersbagels.com, and we’ll work to make it right.
OUR FOOD
New York or Montreal?
Neither! Our bagels go through a long ferment before being quickly boiled in honey and then baked in a wood-fired oven. The best of many worlds!
What kind of flour do you use?
All of the flour we use is 100% organic. That’s a big deal to us. Each bagel is made with 25% whole grain. We use two heirloom grains that Boulted Bread mills for us — Red Turkey Wheat and Einkorn.
Why is everything so good?
We like to think our food reflects where we come from, where we’ve been and what we’ve enjoyed along the way. We do our best to source locally and, whenever possible, we make things ourselves! Our lox is home-cured, and our sausage is made in house. Our coffees are roasted by Counter Culture Coffee in Durham and rotate weekly. Our eggs are from Latta’s Farm, our sausage and bacon are from Heritage Farms, and our country ham comes from Goodnight Bros. We source our seafood from our friends at Locals Seafood.
No tomatoes?
We do our best to honor the seasons. For us, nothing is better than an NC tomato in July. We’re willing to wait for them!
Do you offer vegan or vegetarian options?
We do have vegetarian options! The #1 Avocado Sandwich is a veggie favorite. Our bagels don’t contain any dairy or egg, but they are boiled in honey. We offer a vegan cashew “cream cheese” spread. To make it, we soak cashews overnight and blend them with a bit of our sourdough starter and add fresh squeezed lemon juice.
Common allergies
Check out our allergen list for the full rundown on our bagels, spreads, and sandwiches.
Bagels: Dairy-free, egg-free. Boiled in honey!
Gluten: Sorry, no gluten-free bagels.
Sesame: Unfortunately, sesame seeds are everywhere at BWs — no way to guarantee a sesame free meal.
How do I store my bagels?
Slice your bagels (or ask us to!) and store them in plastic bags in the freezer. When you’re ready to enjoy them, just pop them in the toaster!